Advocate Panel · by Bharatam Vinyas
Terms of Service
1. Who we are and what these terms cover
Advocate Panel is a software service provided by Bharatam Vinyas ("we", "us") for advocates, law firms, legal departments and bar associations in India. These terms are an agreement between us and the organisation that creates a workspace ("you"). The person who signs up confirms they are authorised to accept these terms for that organisation.
2. Your account and workspace
- Give true details when you sign up and keep them current. Keep passwords private; you are responsible for what is done with your users' sign-ins.
- The workspace owner decides who is invited, which role each person has, and can remove access at any time.
- Tell us at once at support@bharatamvinyas.com if you think an account has been misused.
3. Free trial, plans and payment
- A new workspace gets a free trial (14 days unless the sign-up page says otherwise). No card is needed for the trial.
- When the trial ends, your records stay safe and can be viewed and exported, but new work cannot be added until a plan is active.
- Paid plans are billed in advance for the period chosen, with GST as applicable. Prices are shown on the plans page and on the invoice we send.
- Refunds and cancellation follow our Refund & cancellation policy.
- Charges of third parties you connect (SMS, WhatsApp Business, email, payment gateway, court-data or e-sign providers) are between you and them.
4. Your data
- Everything you put into your workspace remains yours. You are the data fiduciary for the personal data of your clients and contacts; we process it on your instructions as described in the Data Processing Addendum and the Privacy Policy.
- You confirm you have a lawful basis, and consent where needed, to store your clients' data and to message them. Promotional messages go only to people who agreed to receive them.
- You can export your data at any time. Records are not hard-deleted by the app: deleted items can be restored by your administrators and remain on the audit trail.
5. Acceptable use
Do not use the service for anything unlawful, to send unsolicited bulk messages, to break the professional conduct rules that bind you, to attack or overload the service, or to access another workspace's data. We may suspend a workspace that does so, after notice where the law and the urgency allow.
6. Service, support and changes
- We work to keep the service available and to back it up every day. Planned maintenance is announced in advance where possible.
- We may improve or change features. We will not remove a core feature you pay for during your paid period without notice and a fair remedy.
- Support: support@bharatamvinyas.com. The user manual is at /manual/.
7. Professional responsibility
Advocate Panel is a tool. Diary dates, cause lists, reminders, document drafts and court data it shows must be checked by you; the advocate remains responsible for appearances, deadlines and advice. Reminders depend on the dates and contact details entered and on your messaging providers delivering them.
8. Liability
To the extent the law allows, our total liability for any claim is limited to the fees you paid us for the twelve months before the claim, and we are not liable for indirect or consequential loss. Nothing limits liability that cannot be limited by law.
9. Ending the agreement
You may stop using the service at any time and ask for a full export of your data. On closure we keep your data for 90 days so you can change your mind or export it, and then delete or anonymise it, except where the law requires us to keep it longer.
10. Law and disputes
These terms are governed by the laws of India. Disputes are first raised with us at support@bharatamvinyas.com; unresolved disputes go to the competent courts of India.
11. Changes to these terms
When these terms change, the version date above changes and workspace owners are asked to accept the new version in the app.
Privacy Policy · DPDP notice · Data Processing Addendum · Refund & cancellation · Create a workspace